flying

Good feelings! Good times! Good people! As of late I have been witnessing all of the above. Maybe it's the beauty of Summer? Maybe people are finally waking up to the fact that we, as a society, are dick-ish as hell? Maybe the highlights of day to day life focus on the negative rather than pointing out the good? We'll never know, unfortunately. However, I am certain people are out there doing the

Laurie Iacuzza returned from a trip to the Greater Rochester International Airport only to find a yellow slip on her car saying it had been inspected by the TSA. No one reached out to her prior to the inspection and she only found out thanks to the slip...

Last week the American Consumer Index was released about airlines and how they placed in customer service. United Airlines ranked dead last on the index and this week a picture has surfaced that might explain why.

Ever been stuck on a grounded airline flight? Is a 30 minute delay considered, grounded? If yes, then 'yes', I have. Frankly, that seemed like an eternity. What do you do, you know? Twiddle your thumbs? Read the 'how to absorb a water landing/ use a flotation device' laminated cut out? Seriously, what can you do?