Are you receiving your unemployment benefits on time? Late? At all? In my 36 years of being a working adult I had been unemployed for all of one month, until the pandemic. Unexpected, unwanted and unbelievable but reality for so many. The last thing our unemployed neighbors need is difficulty in collecting their benefits.

So here you are, November 2020 and you find yourself among the millions of Americans that are currently unemployed. According to the Capital Region is seeing a 2% increase of unemployed from September 2019 to September 2020. As difficult as that is to swallow you certainly don't want any hassles trying to collect your benefits yet many are expressing frustration in the collection process.

You have qualified for Unemployment Insurance benefits and each week you attempt to claim your benefit compensation yet regardless of direct deposit or debit card options the funds don't always always arrive on time. Are you taking all of the correct steps? Here are some reminders from the New York State Department of Labor.

Benefit payments are processed before 5:30pm Sunday - Thursday. In other words if you certify before 5:30p on a Wednesday (for example) your funds will be released the next day.  (Thursday) If you certify after 5:30p your funds will be released in 2 days. If you don't see your payment appear for 3 or 4 days you should contact your bank.

Speaking of banks, any holiday that a bank is closed you can expect a one day delay in payments for each day the bank is closed.

Some residents in the Capital Region are reporting no issues while others are expressing much frustration with the New York State Department of Labor. Should you experience any issues or have any questions you may call the Telephone Claims Center at 1-888-209-8124. Understandably, there is expected to be a very high volume of calls coming into the TCC any given day. Expect long hold times. All other information can be found at



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